All our orders are lovingly packed in a bubble mailer, and shipped through Canada Post. There are a variety of different options for shipping services available at checkout. Our shipping rates are generated using an automated system, based on your items' weight and measurements. We are still new to using a generated system, and are smoothing out the process, so if you feel your shipping quote was high, do not hesitate to contact us and we can see if there is a lower rate available. 

While we have many years of packaging experience, and can guarantee your items will be packed in the safest (and cutest!) way possible, we cannot cover any damages during the shipping process. We encourage you to select a service with insurance or tracking for high-value orders. If you do unfortunately receive something damaged or broken, please contact us, and we will do what we can to make it right for you.

You can contact us using this form, or at nontoxicrainbow@outlook.com